RULES OF THE "WIN PERSONALIZED QR CODES" CONTEST ORGANIZED BY RAOUL (HEKTOR GROUP)

Article 1 - Organizer
The present competition, entitled "Win personalized QR Codes", is initiated and organized by Raoul, an entity belonging to the Hektor Group.

Article 2 - Eligibility and conditions of participation

• The game is aimed exclusively at restaurateurs and hoteliers with establishments based in Europe.
• The participant must be of legal age at the time of registration.
• An establishment can only be entered once for the duration of the game.
• Any inaccurate or incomplete information will result in the participant's exclusion.

Article 3 - Terms of participation

Candidates can enter the game in one of two ways:

1. By completing the form displayed in the advertisement on the raoul_app account.
2. By sending an e-mail to contact@raoul-app.com, mentioning their wish to participate and the name of the establishment.

Article 4 - Periodicity

The game is open from September 25 to October 25 at 12 noon French time.

Article 5 - Draw

The winner will be selected by an online draw, conducted and monitored by the Hektor Group team. The results will be announced on the @raoul_app Instagram account.

Article 6 - Notification and communication with the winner

The lucky winner will be notified by e-mail on the day of the draw. They will have 48 hours to confirm receipt of this notification. If no reply is received, another draw will be held.

Article 7 - Lot description

The beneficiary will receive customized QR codes. They can personalize them by selecting the colors, shapes and designs of their choice, with a maximum size of 5 cm. The commercial value ranges from €25 to €250, depending on the number of QR codes, up to a maximum of 100 units.

Article 8 - Personal data management

All personal information collected during the game will be stored securely on servers owned by the Hektor Group. It will remain confidential, and its use will be strictly limited to the needs of the game and to Hektor's direct marketing operations.

Article 9 - Appeals and dispute management

For any challenge or dispute relating to the game, participants are asked to contact the Hektor Group directly at the following address: contact@raoul-app.com. Hektor's decisions are final.

Article 10 - Verification and control

Hektor reserves the right to verify the veracity of participating establishments. In the event of doubt, documentary evidence may be requested. Failure to comply with this clause will result in disqualification.

Article 11 - Non-compliance and penalties

Any violation of these rules or any attempt to cheat will result in the immediate invalidation of the offender's participation.

Article 12 - Adjustments and cancellations

Hektor reserves the right to make changes to these rules or to cancel the game if circumstances beyond its control force it to do so.

Article 13 - Liability

Hektor cannot be held responsible for any problems related to the technical operation of the game, postal delays or losses, or damage caused during the delivery of the prize.

Article 14 - Disaffiliation from Meta

It should be noted that the Meta Group, owner of platforms such as Facebook and Instagram, is in no way associated with this competition and does not sponsor it.

Article 15 - Consent to the settlement

Registration for the game implies unreserved acceptance of the terms of these rules.

Article 16 - Consultation of the regulations

The rules are accessible to all and can be consulted on the Raoul-app.com website for the duration of the game.